Returns & Exchanges
At BlazePod, we want you to be fully satisfied with your training experience; if you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original packaging and include all components to be eligible for processing.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process and select the items you wish to return.
- 2.Prepare the Package
Carefully pack your BlazePod kit, including all pods, charging bases, and accessories, into the original box to ensure they are protected during transit.
- 3.Attach Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
- 4.Receive Your Refund
After our warehouse team inspects the returned equipment for quality assurance, your refund will be issued to your original payment method within 7-10 business days.